Giving Feedback that Actually Helps


Transform Awkward Conversations into Meaningful Growth

Giving feedback doesn’t have to be painful for anyone involved.

Learn how to share observations, insights, and suggestions in ways that actually help people grow—while strengthening rather than damaging relationships. Move from dreading these conversations to seeing them as opportunities for connection and development.


The Nonviolent Communication Difference

Most feedback training focuses on techniques and frameworks. This program is different—it’s rooted in Nonviolent Communication principles that I’ve used to train over 200 people.

Instead of learning what to say, you’ll discover how to:

  • Separate observation from judgment so people can actually hear you
  • Connect with underlying needs rather than just addressing surface behaviours
  • Create safety first so defensive walls come down naturally
  • Stay curious instead of certain about what’s really happening

 

“David stepped in, reviewed the situation, and coached our team members. The impact was immediate.” – O.F.

When feedback comes from genuine care and understanding rather than evaluation and criticism, everything changes.


Your Six-Session Transformation

Go at your own pace—sessions can be weekly, bi-weekly, or monthly based on your schedule and practice needs.

Your Feedback Story

Explore your relationship with giving feedback, past experiences, and what you want to create.

Creating Safety for Growth

Learn how to establish trust and psychological safety before sharing observations.

Separating Observation from Interpretation

Develop the skill of sharing what you see without adding judgment or assumptions.

Focusing on Impact and Intention

Help others understand the effect of their actions while honoring their positive intentions.

Navigating Difficult Conversations

Practice giving feedback about sensitive topics or performance issues with compassion.

Building a Feedback Culture

Create ongoing practices that make feedback a natural part of relationships and teams.

Whom this program serves

Managers who want to support their team’s growth
Team leaders building high-performance cultures
Colleagues navigating peer feedback situations
Parents and partners wanting better family communication
Anyone who struggles with difficult conversations


What you’ll master

Timing – knowing when and how to share feedback
Language that invites rather than defends
Empathy for the receiver’s experience
Clarity in your observations and suggestions
Follow-up that supports ongoing growth

“David is the master of feedback and communication, and he is the go-to person to seek help with giving/receiving feedback and having difficult conversations.” – L.S.


About David

ICF Associate Certified Coach with extensive feedback training experience

  • Designed and delivered feedback training for major organizations
  • 200+ people trained in Nonviolent Communication
  • 5+ years coaching difficult conversations
  • Mastery Level Transformative Coaching certification

Program details

Duration: 6 sessions at your preferred pace
Format: Online or in-person (Auckland)
Investment: Contact for current rates (payment plans available)
Includes: Practice scenarios, reflection exercises, ongoing support
Bonus: Follow-up session to review progress and plan ahead


Start with a free conversation

Let’s talk about your feedback challenges in a relaxed 30-minute chat—no judgment, just exploration of what you’d like to develop.

What to expect:

  • Safe space to discuss difficult situations
  • Immediate insights you can apply
  • A sense of whether we’re aligned for this work

Book the call. I hope you can tell by now that I’m a “no pressure” person.


Ready to Master Feedback?

Email: coachingrealchange@pm.me
Phone: +64 22 6942 691
LinkedIn: linkedin.com/in/crediblegroup

Common Questions

Q: What if I’m naturally conflict-avoidant?
A: This program is especially valuable for people who avoid difficult conversations. We’ll find ways that feel authentic to your style while still being effective.

Q: Can I use these skills with my family too?
A: Absolutely! The principles work in all relationships—we’ll explore how to adapt them for different contexts.

Q: What if the person doesn’t want to hear feedback?
A: Part of the program focuses on reading readiness and creating conditions where people are more open to growth conversations.


“Feedback is the breakfast of champions—but only when given with skill and heart.”

David White – Communication Coach
ICF ACC Certified | Transformative Coaching Mastery Level
Auckland, New Zealand