Privacy Policy

Last Updated: September 2026

Practice: CoachMe.vip® | The Freedom Blueprint™

Jurisdiction: Australia (governed under the Privacy Act 1988 (Cth) and the Australian Privacy Principles)

1. Our Commitment to Your Absolute Discretion

At CoachMe.vip®, we understand that seeking coaching for personal integrity, unwanted sexual habits, and relationship repair requires total trust and vulnerability. Your privacy and confidentiality are the cornerstone of our practice.

This Privacy Policy explains clearly and transparently how we collect, handle, protect, and dispose of your personal information. We handle all personal and sensitive information with the highest degree of professional discretion.

2. What Information We Collect

We only collect information strictly necessary to provide confidential coaching services and ensure safe, effective support:

  • Contact Information: Name (or preferred alias), private email address, phone number, and general location/time zone.
  • Booking & Billing Details: Appointment dates, session records, and transaction receipts. (Note: Payment transactions are processed via secure third-party merchant gateways like Stripe/Square; we never store your credit card or banking details).
  • Coaching Notes & Client Worksheets: Session notes, trigger-mapping exercises, boundary frameworks, and goals generated during our 1-on-1 work.
  • Communications: Direct messages, emails, or voice notes (e.g., via Voxer) shared for real-time support between sessions.

3. How We Use Your Information

Your information is used exclusively to:

  • Deliver personalized, one-on-one coaching and implement The Freedom Blueprint™ methodology.
  • Schedule sessions and manage your calendar bookings via our secure scheduling platform (Setmore).
  • Provide between-session troubleshooting and support.
  • Maintain professional administrative and tax compliance records.

We will never:

  • Sell, rent, trade, or share your contact information with marketers or third-party advertisers.
  • Use your name, story, or circumstances in marketing, testimonials, or case studies without prior, explicit, written consent (and always anonymised).
  • Disclose your enrollment or attendance to employers, family members, or third parties without your written direction.

4. Professional Confidentiality & Legal Limits

Everything shared within our coaching sessions, emails, and messages is held in strict confidence. Information is never disclosed to external parties, except under the following rare, legally mandated circumstances:

  1. Imminent Harm: Where there is a clear, serious, and imminent threat to your safety, life, or the life/safety of another person.
  2. Child Protection: Where there is disclosure or reasonable suspicion of ongoing or imminent abuse, neglect, or harm involving a child or minor.
  3. Subpoena or Court Order: Where disclosure is explicitly mandated by law or an enforceable Australian court order.

Wherever legally and ethically permissible, you will be informed prior to any mandatory disclosure.

5. Discretion in Billing & Communications

We understand the need for privacy on shared family devices, credit card statements, and inboxes:

  • Discreet Email Subject Lines: Our correspondence avoids sensitive, clinical, or revealing terminology in email subject lines to protect your privacy on lock screens or notifications.
  • Discreet Invoicing: Payment descriptors appear under our professional business trading entity (CoachMe.vip), avoiding sensitive habit-recovery phrasing on bank statements.
  • Alias Usage: If you prefer to use an alias or first name only during your initial consultation or booking phase, you are welcome to do so.

6. Storage & Security of Your Data

We employ industry-standard physical and digital safeguards to keep your records secure:

  • Encrypted Platforms: Digital correspondence and calendar bookings are managed through encrypted, password-protected systems utilizing multi-factor authentication (MFA).
  • Private Notes: Coaching notes and sensitive assessment tools are stored in private, encrypted vaults inaccessible to any third party.
  • Retention & Deletion: Inactive client notes are retained in accordance with professional Australian guidelines and then permanently and securely deleted. You may request the deletion or retrieval of your records at any time.

7. Your Rights Regarding Your Data

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections to any out-of-date or incorrect information.
  • Request the secure deletion or anonymization of your contact and session records upon completing your coaching programme.

8. Contact & Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact:

Practice Director

CoachMe.vip® | The Freedom Blueprint™

Email: greg@coachme.vip

Location: Queensland, Australia