At Felicia Vacirca Coaching, your privacy and confidentiality are our priority. We collect and use personal information only to provide coaching services and improve your experience. By using this site, you consent to our Privacy Policy.

1. Introduction

At Felicia Vacirca Coaching, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website at https://www.icf-coaching.org/feliciavacircacoaching/ or interact with our coaching services.
We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and respect your right to control your personal data.

2. Information We Collect

We may collect personal information when you:

  • Fill out a contact or coaching inquiry form

  • Book a session or consultation

  • Engage with us by email

  • Make a payment or request a receipt

This information may include:

  • Your name and contact details (email, phone number, physical mailing address)

  • Any information you choose to share in a message or during coaching

  • Payment or billing details

  • Basic website analytics (e.g., page views, browser type, approximate location)

3. How We Use Your Information

We use your information to:

  • Communicate with you and respond to inquiries

  • Schedule, manage, and deliver coaching sessions

  • Send administrative or service-related emails

  • Process payments and maintain client records

  • Improve the quality and accessibility of our website and services

4. How We Protect Your Information

We use reasonable administrative and technical safeguards to protect your information from loss, misuse, or unauthorized access. Coaching notes and communications are kept confidential and accessible only to authorized personnel.
However, no internet-based service can guarantee absolute security.

5. Sharing of Information

We do not sell or rent your information to any third parties.
We may share limited information with:

  • Service providers who help operate our website, scheduling, and payments (such as Stripe, Calendly, or Google Workspace)

  • Legal authorities if required by law

All third-party partners are required to protect your data according to privacy best practices.

6. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to track overall website traffic and improve usability.
You can manage or disable cookies through your browser settings.

7. Your Rights

Under PIPEDA, you have the right to:

  • Access and request a copy of your personal information

  • Request corrections or updates to your data

  • Withdraw your consent for communications at any time

  • Request deletion of your personal information (subject to legal obligations)

To exercise these rights, contact us at feliciavacirca.coaching@gmail.com.

8. Links to Other Websites

Our site may include links to third-party pages (such as ICF or partner sites). We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. The most recent version will always be available on our website.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Felicia Vacirca Coaching
📧 feliciavacirca.coaching@gmail.com
🌐 https://www.icf-coaching.org/feliciavacircacoaching/