Privacy Policy
Effective date: 10/14/2020
Rogers Industries, LLC (“we,” “us,” or “our”) operates the website www.valeriearogers.com and provides executive coaching, leadership coaching, career coaching, and occasional workshops. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, schedule services, or engage with our coaching or workshop offerings.
Information we collect
We may collect personal information that you provide directly, including:
• Name.
• Email address.
• Phone number.
• Mailing address.
• Company or job title, if provided.
• Information submitted through contact forms, booking forms, intake forms, questionnaires, or other website forms.
• Information shared during coaching sessions, workshop registration, or email communication.
• Payment and billing information, if you purchase services or products.
• Assessment-related information, if you choose to include a Hogan assessment or similar tool as part of services.
We may also collect certain information automatically when you use our website, including:
• IP address.
• Browser type.
• Device information.
• Pages viewed.
• Referring website.
• Approximate location.
• Cookie and analytics data.
How we use information
We may use the information we collect to:
• Respond to inquiries.
• Schedule sessions and workshops.
• Provide coaching and related services.
• Administer assessments, if requested.
• Process payments and manage billing.
• Send confirmations, reminders, invoices, and service-related communications.
• Improve our website, services, and user experience.
• Send newsletters, updates, or promotional communications if you opt in.
• Comply with legal, tax, accounting, and recordkeeping obligations.
How we share information
We do not sell your personal information. We may share information with third-party service providers that help us operate our business, including:
• Website hosting and maintenance providers.
• Scheduling and calendar providers.
• Email and communication providers.
• Payment processors.
• Analytics providers.
• Assessment or form providers.
• Other business tools used to deliver or support services.
We may also disclose information if required by law, regulation, legal process, or governmental request, or if necessary to protect our rights, property, safety, clients, or the public.
Coaching confidentiality
We respect the confidential nature of coaching relationships. Information shared during coaching sessions is treated as confidential and used only for coaching, administrative, or related service purposes, except where disclosure is required by law, court order, or where we believe disclosure is necessary to prevent harm or protect safety.
Payments
We may accept payments through third-party payment methods and platforms, including Stripe, PayPal, and Zelle. Payment processing is handled by those providers under their own terms and privacy practices. We do not store full payment card details on our systems.
Cookies and analytics
Our website may use cookies and similar technologies to operate properly, understand how visitors use the site, and improve performance. Some cookies may be set by third-party service providers that support website functionality, analytics, or marketing. You can usually control cookies through your browser settings, though some site features may not function properly if cookies are disabled.
Email communications
If you sign up for emails, request information, or otherwise provide your email address, we may send you service-related communications, resources, updates, and promotional messages. You may opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.
Data retention
We retain personal information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information, and to withdraw consent where applicable. To exercise these rights, contact us at info@valeriearogers.com.
Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us at:
Rogers Industries, LLC
www.valeriearogers.com
Email: admin@valeriearogers.com