I learned the importance of communicating effectively the hard way.
My first managerial job was challenging; I was put in charge of a team and tasked with setting up a department in a new country. One of my new hires was struggling with the work. Not only was the job a challenge for her, but she had also been recently quite ill. Although I had taken the required manager training, it didn’t prepare me for the realities on the ground. She needed support, I was over my head, and we weren’t able to deliver as we wanted.
What I really needed was someone to coach me on how to communicate effectively with both my colleague and my boss, so we could turn things around. This experience motivated me to learn the skills and tools necessary to communicate confidently and make a meaningful impact. When I left the corporate world, I knew I wanted to focus on sharing my experiences and helping others to communicate more effectively.
Communication is not just about finding the right words or telling a story. Those help. But it’s also about more intangible qualities, such as mindset or empathy. This is where a coach can really make a difference.
My training and coaching is about combining practical communication skills with empathy to help you find what works for you so you can succeed.
Definitely Tracy helped me to communicate more effectively and authentically. She explained straight forward tools and tips to apply just after the coaching session. I got also clear materials with clear examples. She was supportive, welcoming, helpful in clarifying objectives and moving actions along. I also appreciated the adaptability and the openness. Definitely I recommend her coaching for managers open to grow personally and professionally. – One-to-One Coaching Client.
I had the pleasure of working briefly with Tracy whilst at Titanbay and benefited hugely from her extensive communications expertise. Tracy brought not only the theory and practice to the table but also a tangible pragmatism that helped drive an outcome focused plan which we could actually implement. She is a pleasure to work with! – Consulting Client at a Fintech Company.
I had the pleasure to interact with Tracy not only as colleagues, but also as part of her coaching and training program. Tracy has extensive communication expertise and the flexibility to dive into specific subjects depending on what each person would like to learn or being coached on. Her ability to ask the right questions and her constructive feedback have allowed me to learn something new in every session! – Ex-colleague and coaching client
Thanks to Tracey’s short program, I’ve gained confidence in my external communication. She helped me to ask myself the right questions in preparation for presentations to demanding professional audiences, and to implement the right techniques to capture their attention and increase the impact of my speech. – One-to-one coaching client
