Read all the latest interviews, articles, opinions, analysis & commentary from Kevin Kan in leading publications & news outlets from around the world
(click on the heading or text below to view)
Marketing
It’s F1 weekend and only 32% of fans will watch on-site: Is marketing to blame?
14 September 2023 (Sports | Leadership | Social Media | Branding | Marketing)
LinkedIn News
How to make the most of your one-on-one meetings
08 September 2023 (Career | Career Management | Leadership | HR)
Marketing
Why podcasts are the most influential channel in SG
06 September 2023 (Social Media | Leadership | Content | Branding | Marketing)
Marketing
Ng Kok Song to solely use social media in presidential campaign: Will the strategy work?
25 August 2023 (Social Media | Leadership | Advertising | Branding | Marketing)
Marketing
HK to ban Japanese food imports on Fukushima discharge: What does it mean to adland players?
23 August 2023 (Advertising | Branding | Marketing | Restaurants | Customer Experience)
Marketing
Musk versus Zuckerberg: A fight for advertisers?
17 August 2023 (Social Media | Leadership | Advertising | Branding | Marketing)
Marketing
16 August 2023 (DEI | Leadership | Retail | Branding | Marketing)
Marketing
51% of SG millennials uninterested in watching Barbie: Is marketing to blame?
07 August 2023 (Customer Experience | Leadership | Retail | Branding | Marketing)
LinkedIn News
Are follow-up emails important? Here’s how to write a compelling one
04 August 2023 (Career | Career Management | Leadership | Learning | HR)
Forbes
20 Ways To Find A Happy Middle Between Blind Trust And Micromanagement
02 August 2023 (Leadership | Employees | Employee Experience | Human Resources)
Marketing
3 key takeaways for adland players from Barbie’s US$150m marketing strategy
27 July 2023 (Customer Experience | Leadership | Retail | Branding | Marketing)
LinkedIn News
Why should you do an internship
18 July 2023 (Career | Career Management | Leadership | Learning)
LinkedIn News
Webcam on or off: Which is better?
13 July 2023 (Career | Career Management | Leadership | HR)
Marketing
Taylor Swift skips HK on her upcoming Asia tour: What needs to change?
05 July 2023 (Customer Experience | Loyalty | Retail | Branding | Marketing)
Marketing
Taylor Swift’s UOB ticket presale: What more can be done to retain consumers?
05 July 2023 (Customer Experience | Loyalty | Banking | Payments | Retail | Branding | Marketing)
Forbes
15 Key Things Leaders Should Say To Their Employees (But Often Don’t)
29 June 2023 (Leadership | Employees | Employee Experience | Human Resources)
LinkedIn News
Here’s why internships matter and how can you make the most of them
21 June 2023 (Career | Career Management | Leadership | Learning)
Marketing
How brands can avoid rainbow capitalising this Pride month
09 June 2023 (Social Media | Customer Experience | Leadership | Retail | Marketing | DEI)
LinkedIn News
How to make a great first impression in an interview
09 June 2023 (Career | Career Management | Leadership | Learning)
Marketing
Spotify trims podcast unit: Is the medium still relevant for adland players?
08 June 2023 (Social Media | Customer Experience | Leadership | Human Resources | Marketing)
Forbes
20 Common Ways Managers Can Create A Sense Of Alienation In Employees
01 June 2023 (Leadership | Employees | Employee Experience | Human Resources)
LinkedIn News
Here are the best pieces of advice that these career experts received
26 May 2023 (Career | Career Management | Leadership | Learning)
Marketing
Meituan unveils food delivery brand in HK: How can industry players step up their game?
22 May 2023 (Customers | Customer Experience | Leadership | Loyalty | Retail | Branding | Marketing)
Forbes
20 Smart Ways To Reduce Stress And Boost Productivity When Working Remotely
18 May 2023 (Career | Career Management | Leadership | Productivity)
Forbes
20 Impressive Questions To Ask A Potential Employer At A Job Interview
17 May 2023 (Career | Career Management | Human Resources)
Marketing
Retail brands love unmanned stores, but will traditional retailers be replaced?
17 May 2023 (Customers | Customer Experience | Leadership | Loyalty | Retail | Human Resources)
Forbes
19 Leadership Tips To Build An Organization That Succeeds With Or Without You
16 May 2023 (Career | Career Management | Leadership | Human Resources)
Marketing
Retail challenges and rising costs: Why Crate and Barrel is suddenly leaving the SG market
16 May 2023 (Customers | Customer Experience | Leadership | Loyalty | Retail)
Forbes
What 17 Leadership Gaps Look Like (And How Companies Can Address Them)
05 May 2023 (Customers | Customer Experience | Leadership)
Marketing
Luxury retailers relocating from HK to China: Is HK losing its shine as Asia’s luxury hub?
26 April 2023 (Marketing | Branding | Business | Leadership | Loyalty)
Marketing
20 April 2023 (Marketing | Branding | Customer Experience | Loyalty)
Marketing
29 March 2023 (Communication | Customer Experience | Business | Branding | Banking)
Marketing
H&M shuts popular Orchard store, M&S closes Jewel outlet: What’s the point of your store?
08 February 2023 (Customer Experience | Business | Branding)
Forbes
How Leaders Can Decide If An Open-Plan Office Is Right For Their Company
30 January 2023 (Employees | Employee Experience | Workplace Experience | Leadership)
Forbes
15 Professional Coaching Trends From The Past Year That Will Carry Into 2023
26 January 2023 (Technology | Customer Experience)
Forbes
Got A Job Offer? 16 Ways To Decide If The Company’s Values Align With Yours
28 November 2022 (Career | Career Management)
Forbes
Want To Be A Better Remote Co-Worker?
18 November 2022 (Employees | HR | Employee Experience)
Chicago Booth Magazine
How to Make a Good First Impression
24 October 2022 (Career | Career Management)
Forbes
How To Optimize Year-End Reviews With Remote Employees To Boost Retention
10 October 2022 (Leadership | Employees | HR)
Forbes
How Senior Leaders Can Approach Tough Talks With Poor-Performing Managers
16 September 2022 (Leadership | Employees | HR)
Marketing
Instagram backtracks on updates: Can it change the game or stick to being itself?
15 August 2022 (Social Media | Marketing | Branding)
Forbes
14 Sales Tweaks Business Can Use To Boost Conversion Rates
03 August 2022 (Business Development | Sales)
Forbes
16 Ways Professionals Can Avoid Overcommitting Themselves
02 August 2022 (Personal Development | Productivity)
Forbes
16 Ways To Treat Customers Like Humans Instead Of Numbers
30 June 2022 (Customer Experience | Leadership)
Marketing
Why SIA quietly devaluing KrisFlyer miles isn’t a surprise from a comms perspective
09 June 2022 (Loyalty | Marketing | Branding | Customer Experience | Communications | Travel)
Forbes
13 ‘Benefits’ Employers Offer That Are Actually Just Gimmicks
18 April 2022 (Employee Experience | Leadership | DEI)
advertising + marketing
Will controversy clouding the MySejahtera app dampen Malaysia’s reopening plans?
06 April 2022 (Marketing | Data Security)
Marketing
Brands turn to trendjacking as Swatch-OMEGA’s CX fails to land with product shortages
28 March 2022 (Customer Experience)
Forbes
11 Ways To Promote A Culture Of Gender Equality In The Workplace
08 March 2022 (DEI | Leadership | Employee Experience | HR)
Marketing
Zig moves back home to ComfortDelGro: Another superapp in the making?
03 March 2022 (Loyalty | Customer Experience)
Forbes
15 Tips For Stay-At-Home Parents Reentering The Workforce
25 February 2022 (Career | Employee Experience | HR)
Forbes
15 Ways To Generate Better Results By Developing Internal Talent
11 February 2022 (Career | Career Management | Talent | Talent Management | HR | Employee Experience)
Forbes
How To Turn Away A Coaching Client Who Isn’t The Right Fit
28 January 2022 (Business | Entrepreneur | Business Development | Partnership)
Forbes
11 Things Leaders Need To Know To Successfully Manage Gen-Z Employees
26 January 2022 (Leadership | Employee Experience)
Marketing
Celebrity-owned SG-based online marketplace Mdada feels wrath of customers after delay
10 January 2022 (Customer Experience)
Forbes
13 Ways To Maintain Long-Term Momentum With DEI Initiatives
24 September 2021 (DEI | Employee Experience | HR | Leadership)
Forbes
14 Ways To Stand Out With A Unique Yet Professional Résumé
20 September 2021 (Career | Personal Branding | Career Management)
Forbes
14 Tips For Implementing DEI Initiatives That Actually Succeed
08 September 2021 (DEI | Employee Experience | HR | Leadership)
Forbes
13 Ways To Seek Out More Diverse Candidates For Critical Positions
20 August 2021 (DEI | Employee Experience | HR | Leadership)
Forbes
What To Do When A Contractor Backs Out Of A Critical Project
05 August 2021 (Business | Entrepreneur | Leadership)
Forbes
16 Ways For Struggling Professionals To Regain Their Motivation At Work
23 July 2021 (Leadership | Motivation)
Forbes
How To Land An Internship In Your Desired Industry While Still In School
22 July 2021 (Career | Career Management)
Forbes
9 Practical Steps To Set The Right Business Priorities During A Crisis
06 July 2021 (Leadership | Business | Entrepreneur)
Forbes
7 Important Things A Manager Training Program Helps An Organization Do
02 July 2021 (Learning | Training | Leadership)
Forbes
Want To Better Support Remote Employees? 11 Tips For Leaders
30 June 2021 (Employees | HR | Employee Experience | Leadership)
Forbes
12 Unique Well-Being Initiatives That Can Positively Impact Employees’ Lives
28 June 2021 (Employees | HR | Employee Experience | Leadership)
Marketing
Opinion: Have you checked if your direct marketing is personalized?
25 June 2021 (Communication | Marketing | Branding | Loyalty)
Forbes
13 Ways For Companies To Successfully Recover From Bad Press
25 June 2021 (Branding | Leadership)
Marketing
Analysis: Will the spoilt for choice HK consumer bite McDonald’s loyalty programme?
24 June 2021 (Loyalty | Customer Experience)
Marketing
Analysis: Will McDonald’s loyalty app work with SEA consumers fatigued with loyalty programmes?
24 June 2021 (Loyalty | Customer Experience)
Forbes
14 Important Benefits Of A More Diverse Leadership Team
24 June 2021 (Leadership | HR | Diversity)
Forbes
New To Leadership? 15 Effective Ways To Transition From Team Member To Manager
17 June 2021 (Leadership | Personal Development)
Marketing
Analysis: What Pull&Bear’s FB gaming deal spells for fashion marketing’s future
19 May 2021 (Customer Experience | Loyalty)
Marketing
Analysis: Can airasia food’s aspirations in SG take flight amidst stiff competition?
19 February 2021 (Loyalty | Branding)
Extraordinary Asian Women
11 February 2021 (DEI)
Marketing
Overpromise and underdeliver: Is your brand’s eCommerce strategy guilty of this?
24 April 2020 (Loyalty | Branding | Strategy)
Marketing
Does StarHub have enough positive CX capital to ride through the recent disruptions?
17 April 2020 (Customer Experience | Loyalty)
Marketing
Why Gojek’s SG$0.70 platform fee flak wasn’t about price
02 March 2020 (Customer Experience | Loyalty)
Marketing
SG telco market’s fight for the Millennial wallet: What will it take to come out on top?
26 July 2019 (Customer Experience | Branding | Loyalty)
Marketing
Scoot CEO acknowledges service lapses: Will his words help in the route to recovery?
19 June 2019 (Customer Experience | Loyalty | Travel)
Marketing
Deliveroo mulls dynamic pricing model: Will it become a new norm?
22 May 2019 (Customer Experience | Loyalty)
Marketing
Will consumers bite into foodpanda’s rewards deal with KrisFlyer?
26 March 2019 (Customer Experience | Loyalty | Travel)
